WHOTO

by David Blank-Edelman on October 1, 2009

Last updated November 22, 2009

Here’s a list of various areas and where to get help for them:

For Help With:Including Things Like:Please Contact:
CCIS Computer and Network Stuffhardware, software, repair, services (CCIS email, wiki, trac, svn, printing), CCIS accounts, personal disk spaceCCIS Systems Group, systems@ccs.neu.edu, 310WVH
CCIS Official Website Contentnon-personal pages on www.ccs.neu.eduCCIS Operations Group, operations@lists.ccs.neu.edu,
617-373-2462, 202WVH
Telephones and Faxgetting a new phone, adding a new line, problems with your phoneCCIS Operations Group, operations@lists.ccs.neu.edu,
617-373-2462, 202WVH
Routine Lock/Key-related issuesreplacement card keys, expired card keys, door programmingCCIS Operations Group, operations@lists.ccs.neu.edu,
617-373-2462, 202WVH
Urgent Lock/Key-related issueslock failure, mechanical problems that don’t allow door to lock/unlockWork Order Control, x2754 (617-373-2754)
Electrical issueswall outlet problemsWork Order Control, x2754 (617-373-2754)
Non-CCIS mail or accounts@neu.edu addresses, MyNEU accountsIS Help Desk, xHELP
WVH Classroom and Conference Room SchedulingWVH seminar and colloquium rooms, computer lab/classroomsCCIS Operations Group, operations@lists.ccs.neu.edu,
617-373-2462, 202WVH
WVH Classroom and Conference Room A/VprojectorsIS Help Desk, xHELP
WVH Computer Labshours, proctorsCCIS Lab Admin, labadmin@ccs.neu.edu
Basic office & classroom suppliesPens, paper, whiteboard markers & erasers, extension cords, power strips, etc.CCIS Operations Group, operations@lists.ccs.neu.edu,
617-373-2462, 202WVH